Welcome to Nutmeg Natural Health Clinic (NNHC).  Our intention is to serve the health care needs of our community by providing natural and safe means of treatment and prevention of illness.  We wish to serve as a community resource for natural health education, and to work with other health care practitioners to optimize the health of the community.  We thank you for choosing us as part of your health care team.  

 

        We feel it is important to establish clear communication and understanding between physician and patient.  Our office policies regarding fees, payments, and appointments are designed to aid in that understanding.  If you have any questions or need further information, please feel free to ask Dr. Stratford.

Payment and Insurance Information

It is our pleasure to provide you with effective and quality health care.   You are responsible for payment regardless of insurance coverage.  At your request, you will receive a detailed receipt to request reimbursement from your insurance carrier.  NNHC does not bill or affiliate with Medicare/Medicaid, and Medicare/Medicaid.  Medicare/Medicaid does not reimburse for services, lab tests, nutrition consultation, or preventative medicine from a naturopathic physician.  

Payment is due at the time of service for office visits, lab tests, and dispensary products.  We accept cash, checks, major credit cards, and debit cards.  If your check is returned for non-sufficient funds you will be charged $35.00.

Appointments and Cancelations

When you call and schedule an appointment, time is reserved especially for you and no one else.  We ask that you provide at least a 24-hour notice of cancellation.  If you do not give at least 24 hours notice of cancellation before your appointment time, you will be charged $25.00.  Failure to show up for an appointment will result in a $45.00 charge.

Phone Calls

There is no charge for brief questions that can be answered by Dr. Stratford during office hours.  However, if you call about a new or more involved health concern, you will be asked to schedule an appointment or charged for a phone consultation.  Phone consultations are billed as regular appointments.

 

For legal reasons, no diagnosis or treatment can be performed over the phone.  Dr. Stratford can only make health recommendations, provide counsel on diet and lifestyle questions, or create treatment plans for pre-diagnosed medical conditions.  

 

Dr. Stratford is not available on a 24-hour emergency basis.  If you have a serious health problem that requires immediate attention, you should call 911, or have someone take you to the nearest hospital emergency room.

Schedule of Fees for Nutmeg Natural Health Clinic

Late Cancellation fee                                                                                $25

Returned Check fee                                                                                  $35

No Show fee                                                                                              $45

Other Services

Copies of Medical Records                                                                     $.45/page

Please call for current Laboratory Services

(ex. routine blood work, hormone panels, food allergy testing, stool analysis, thyroid panel, heavy metal screen)

 

Fees are subject to change and certain procedures have separate fees.  These fees reflect a “payment at time of service discount”.  If payment is not received at time of service you will be charged an additional 10% for billing and an interest rate of 18% will be applied accordingly for late payments.   

Nutritional supplements and lab testing are not included in appointment fees.  Nutritional supplements are out-of-pocket expenses for all patients because, as of yet, they are not routinely covered by insurance plans.  However, patients with health savings accounts often use these funds to pay for supplements.   

Downloads

Patient Intake (pdf 127KB)

NNHC Clinic Policies and Consent for Treatment (pdf 98KB)